If you do not agree with these terms, please do not use or access our website.
How We Collect Information
User’s Device: Data that is provided automatically by the user’s device or browser.
Through Use of Website: When a user accesses our website or platform, we may track and collect usage data.
Direct Through User: Data is provided directly by the user when requesting information or services.
Third-Party Data: Data from third party data providers obtained with the assurance that the user has consented to the collection and sharing of data.
Public Sources: Supplemental data received directly from public sources, i.e. social media posts.
Technology: Some data is collected through cookies, pixel tags, log files, and other tracking technologies on our website and platform to ensure proper functionality and a more personalized experience.
Information We Collect
When you visit our website or affiliated platforms, we automatically collect and store certain information.
Preferences: time zone, language, character size
Identifiers: IP address
Technical Data: device type, operating system, browser type, screen resolution
Geographics: geographic location
Traffic Data: pages visited, time on pages
Until a user becomes a contact, this collected data cannot be linked to a specific individual.
When you choose to use our services or platform, we may require you to provide additional personal data.
Personal: your name, email address, company name, telephone number
Business: company address, number of employees within the organization, website URL
Public: supplemental information received directly from public sources, i.e. social media posts
Use of Information Collected
mXtr Automation uses the collected data for the legitimate interest of business as follows:
Website and Services
Aggregated data is used in combination with publicly available information to better understand the needs and interests of our visitors. This information is used to operate, enhance, improve, and personalize your experience. Data is also used for research and analysis purposes to identify usage trends and feature preferences.
mXtr Automation uses collected information and data provided by you to pursue legitimate business interests, direct marketing purposes, conduct audits, comply with legal obligations, communicate with clients, and fulfil purchases. Data collected is occasionally used to conduct automated decision making and profiling, to ensure a more seamless and personalized user experience.
We will use your email address or phone number to contact you for administrative and customer service purposes. We will notify you of changes to our services, important notices, and rights of privacy. When you provide us your credit card or financial institution information, the collected data is used for applicable billing purposes.
Collected information is used to perform data analysis, conduct audits, monitor for security alerts and fraud, and set-up methods of prevention.
Disclosure to Third Party
At mXtr Automation, we will not sell your personal data to any third party.
When you access our services, website, or platform, you will have the ability to integrate with third parties. Please note that these third parties are not owned or controlled by mXtr Automation and have their own sets of terms and conditions and privacy policies.
We may disclose or use anonymized data for any purpose including research.
We may be compelled to disclose personal data if we reasonably believe such disclosure is in accordance with or required by applicable law, regulation, or legal process.
Security of Information
We use commercially reasonable technical, organizational, and administrative safeguards to protect information within our control against unauthorized or unlawful access. This includes the use, modification, destruction, processing, accidental loss, destruction, or damage of personal data.
We limit access to our clients’ personal data to only those employees and third parties who reasonably need access to perform the activities attached to their job responsibilities.
In the event we become aware of a security breach, we will promptly investigate the matter and notify the applicable parties of said breach. Such investigation will be without delay, measure the scope of the breach, identify the individuals affected, and will restore reasonable security.
Rights to Information
mXtr Automation clients have a right to review, change, or suppress personal data that we have collected from them. This can be done by contacting us directly through our “Contact Us” page.
We may need to retain certain information for mandatory record keeping purposes and/or to complete any transactions that you began prior to your request. Residual information may remain within our databases and other records, but it will no longer be tied to your identity.
EU Residents’ Rights Under GDPR
The EU General Data Protection Regulation (GDPR) grants individuals who are in the EU the following rights. Users may contact us via our “Contact Us” page to exercise any of these rights.
Right of Access: You have the right to obtain confirmation on whether or not we collect personal data concerning you. In the case that we do, you have the right to request a copy of such personal data in digital format.
Right of Rectification: You have the right to require that we correct any inaccurate or incomplete personal data concerning you.
Right of Erasure: In certain circumstances, you have the right to request that we erase personal data concerning you.
Right to Restrict Processing: In certain circumstances, you have the right to request that we restrict the processing of personal data that we have collected about you.
Right to Data Portability: In certain circumstances, you have the right to transmit the data we’ve obtained to another entity when technically feasible.
Right to Object to Processing: In certain circumstances, you have the right to request that we stop processing your personal data. You also have the right to request that we stop sending you marketing communications.
Right Not to be Subject to Automated Processing: In certain circumstances, you have the right not to be subject to a decision based solely on automated processing.
Right to Complain: You have the right to lodge a complaint with a supervisory authority if you believe our processing of personal data relating to you infringes the GDPR.
Changes and Notices